The Dispatch Center
The primary answering point for all wire-line, wireless, and VOIP (Voice Over Internet Protocol) 911 calls for all of Porter County.
If the call is determined to be a police call in the Town of Chesterton or Porter the 911 call is transferred to the respective agency
Center InformationOperates on a 24/7 365 day basis
Dispatches for 28 agencies:17 Fire Departments – 6 operate ambulance services
8 Police Departments
1 Primary EMS Agency
Employs 42 full time and several part-time 911 operators
Handles on average 475 inbound phone calls per 24 hour period
Text to 911
Dispatch Operator Information
All dispatchers are certified as emergency medical dispatchers through the National Academy of Emergency Medical Dispatch program.
They provide callers with pre-arrival medical instructions, including CPR, while help is on the way.
All dispatchers are cross trained to be a 9-1-1 call-takers as well as police, fire, and emergency medical dispatchers.
The center operates on 2-twelve hour crews in a 24-hour period
Other Services Provided
Other notification or call out services that are provided for include:
Porter County Animal Control Agency
Porter County Coroner
Porter County Emergency Management Agency
Porter County Fire Investigation Strike Team
Porter County Hazardous Materials Team
Porter County Incident Management Team
Porter County Technical Rescue Team
Porter County Water Rescue/Dive Team
IDHS District 1 Task Force